Resource Search Results

Excelling in Your Role as a Health Center Leader (2022). Resource Type: E-Learning. Description: This 4-part series provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation. More Details...

Medicaid Redeterminations & the End of the COVID-19 Public Health Emergency: Implications for the HCH Community (2022). Resource Type: Publication. Description: This fact sheet describes how the HCH Community should prepare for Medicaid redeterminations as part of the PHE unwinding. More Details...

Capital Financing Strategies for Rurally-Located Health Centers Webinar (2022). Resource Type: Archived Webinar. Description: In this webinar, we explore the financing strategies available to rurally-located health centers considering a capital expansion project. Various financing opportunities, including targeted programs such as the USDA, New Markets Tax Credits, and the HRSA Heath Center Facilities Loan Guarantee Program, are discussed. We also highlighted the recent capital expansion project of El Dorado Community Health Center (EDCHC), a rurally-located center serving several mountain communities in El Dorado County, CA. More Details...

Developing Talent? You’re Probably Missing Vertical Development (2022). Resource Type: Publication. Description: Learn about both Horizontal and Vertical Leadership development and the difference between them in this CCL article and related white paper More Details...

Managed Care Data Checklist: Companion Document to Video Module: Payer Data: The Managed Care Data (2022). Resource Type: Toolkit. Description: This checklist will walk you, the health center, through a series of common considerations for contracts you may receive from payers with a specific focus on contracts that include value-based payment components. This document assists organizations in understanding the necessary data and data-related tools for managing population health within a managed care environment. More Details...

Diabetes Continuous Quality Improvement: MCN Webinar (English) (2022). Resource Type: Archived Webinar. Description: Diabetes management continues to be a focus of health center quality improvement efforts, especially for those who are serving special populations with unique needs, such as Migrant and Seasonal Agricultural Workers (MSAWs). More Details...

The Health of Asian American, Native Hawaiian, and Pacific Islander Patients Served at Health Centers: An Analysis of the 2020 Uniform Data System (2022). Resource Type: Publication. Description: This report examines current patient demographics and utilization of health services at health centers serving Asian Americans (AAs) and Native Hawaiians and Pacific Islanders (NH/PIs), and highlights the differences between these centers and the national average of all health centers in the United States. More Details...

Perspectives from the Field: Retaining Medical Assistants and Dental Assistants (2022). Resource Type: Publication. Description: This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. More Details...

Communicating Across Generations: Managing generational conflict in the workplace (2022). Resource Type: Archived Webinar. Description: Many workplaces have staff representing three, four, or even five different generations working together. But do generational differences lead to conflicts amongst staff? How should we communicate across generations? More Details...

COVID-19 & the HCH Community: Calculating Vaccination Rates (2022). Resource Type: Publication. Description: This issue brief describes how to calculate vaccination rates among PEH, provides methodology examples from six major cities, and outlines action steps to better document vaccination rates among PEH and better inform ongoing public health policies and practices. More Details...

Community Health Worker and Care Coordination (2022). Resource Type: Publication. Description: The Midwest Network for Oral Health Integration (MNOHI) partnered with NNOHA to develop this publication which outlines best practices from community health centers that have implemented innovative care coordination strategies for medical and dental integration. More Details...

5 Powerful Ways to Take REAL Action on DEI (Diversity, Equity & Inclusion) (2022). Resource Type: Publication. Description: Learn how to increase diversity, equity, and inclusion in the workplace — and why CCL recommends EDI over DEI, with a focus on equity first, before diversity & inclusion. More Details...

Serving Veterans in Health Centers: Veterans and the Community Care Network (CCN): A Fact Sheet and Toolkit for FQHCs (2022). Resource Type: Toolkit. Description: This 2-page fact sheet and comprehensive toolkit are designed to orient FQHC Administrators to the enrollment requirements and program benefits of the Community Care Network, administered by the US Veterans Health Administration. More Details...

ACU Workforce Self-Assessment Tool (2022). Resource Type: Toolkit. Description: This self-assessment tool (updated in 2022) has been designed to assist your health center in exploring your organization’s strengths and challenges in your workforce program. More Details...

Two-Tiered Screening for Patient Social Needs in a Safety-Net Setting: Using Two Pre-Screening Questions to assess patients’ social needs at a Chicago-area FQHC (2022). Resource Type: Template. Description: Erie Family Health Centers, a Chicago-area Federally Qualified Health Center, initiated a two-part social needs screening process with patients in May 2020. A medical assistant asked a single prescreening question about interest in being connected to resources and interested patients received a follow-up call from staff to screen for needs and connect with resources. A second prescreening question was added asking patients their preferred method for receiving resources. The results of this process suggest that a two-tiered screening for social needs is feasible in the safety net setting. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Servant Leadership 101 (2022). Resource Type: eLearning. Description: This module is meant to provide a basic understanding of the background and advantages of servant leadership, and to illustrate to health center leaders, at all levels of the organization, the benefits of a serving mindset for ensuring the success of their teams. Learners will discover the role servant leadership has in encouraging innovation and tending to the well-being of employees, the workforce in general, and in turn, their patients. More Details...

The Emotional Toll of Caring for Others: A Factsheet on Supporting Staff Mental Health Through Compensation Equity and Inclusive Benefits (2022). Resource Type: Publication. Description: One of the most crucial roles health center leadership plays is taking care of the wellbeing and mental health of all staff, including their own. While mental health challenges among the healthcare workforce is not a new phenomenon, the COVID-19 pandemic and other societal and traumatic events only served to further exacerbate the problem. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

Abt Conversations: What Does the Future of Community Health Centers Hold? (2022). Resource Type: Podcast. Description: Community health centers provide essential healthcare to people who are uninsured or underinsured. Increasingly, these health centers are offering additional critical services like dental and mental health care, and the question of how we support and enhance these resources is becoming more pressing. More Details...